紧急维护系统服务暂停

2024年6月11日

亲爱的客户和交易伙伴:

我们非常抱歉地通知您，KVB昆仑国际集团必须紧急暂停我们的系统和服务。这一行动是为了解决突发的关键安全和基础设施问题，需要立即进行维护和补救。

从现在开始，KVB昆仑国际集团提供的所有在线服务将暂停服务，直到另行通知。这包括但不限于访问客户账户、进行交易以及使用任何KVB昆仑国际集团平台或应用程序。

在此服务暂停期间,您的资金仍将由KVB昆仑国际集团安全地持有和托管。我们预计系统服务暂停和维护工作将需要24-48小时完成。在此期间，客户将无法访问其账户或使用我们的任何数字服务。

KVB昆仑国际集团理解这给我们尊贵的客户和交易伙伴带来了不便。然而，系统的安全性和完整性以及客户信息的保护是我们最优先考虑的。这一临时服务暂停是确保这些关键问题及时得到解决的必要措施。

有关维护工作进度和全面服务恢复的最新信息，请定期查看我们的公司网站www.kvbgc.com。如果您在此期间有任何紧急问题或疑虑，请联系我们的销售代表或通过电子邮件cs@kvbgc.com联系我们的客户支持团队。但请注意，由于正在进行的维护，回覆时间可能会有所延迟。再次感谢您的理解和支持。我们将尽快恢复全面服务。

KVB昆仑国际集团管理层

System Service Suspension Due to Urgent Maintenance

June 11, 2024

To All Valued Customers and Clients of KVB Global Capital Group:

It is with regret that we must inform you of an urgent and necessary suspension of our systems and services at KVB Global Capital Group. This action is being taken to address critical security and infrastructure issues that have arisen, requiring immediate maintenance and remediation.

Effective immediately, all online and digital services provided by KVB Global Capital Group will be temporarily suspended until further notice. This includes, but is not limited to, access to client accounts, the ability to conduct transactions, and the use of any KVB Global Capital Group platforms or applications.

During this suspension of services, your funds remain safely held and custodied by KVB Global Capital Group. We anticipate that this system service suspension and maintenance work will take between 24-48 hours to complete. During this period, clients will not be able to access their accounts or utilize any of our digital services.

KVB Global Capital Group understands the significant inconvenience this will cause our valued customers and clients. However, the security and integrity of our systems, as well as the protection of client information, is of the utmost priority. This temporary service suspension is a necessary measure to ensure these critical issues are resolved in a timely manner.

For the latest updates on the progress of the maintenance work and the restoration of full service, please regularly check our corporate website at www.kvbgc.com. If you have any urgent questions or concerns during this period, please contact our sales representatives or our customer support team by email at cs@kvbgc.com. However, please note that response times may be delayed due to the ongoing maintenance.

Sincerely,
KVB Global Capital Group Management