緊急維護系統服務暫停

2024年6月11日

親愛的客戶和交易夥伴:

我們非常抱歉地通知您，KVB昆侖國際集團必須緊急暫停我們的系統和服務。這一行動是為了解決突發的關鍵安全和基礎設施問題，需要立即進行維護和補救。

從現在開始，KVB昆侖國際集團提供的所有線上服務將暫停服務，直到另行通知。這包括但不限於訪問客戶帳戶、進行交易以及使用任何KVB昆侖國際集團平臺或應用程式。

在此服務暫停期間,您的資金仍將由KVB昆侖國際集團安全地持有和託管。我們預計系統服務暫停和維護工作將需要24-48小時完成。在此期間，客戶將無法訪問其帳戶或使用我們的任何數字服務。

KVB昆侖國際集團理解這給我們尊貴的客戶和交易夥伴帶來了不便。然而，系統的安全性和完整性以及客戶資訊的保護是我們最優先考慮的。這一臨時服務暫停是確保這些關鍵問題及時得到解決的必要措施。

有關維護工作進度和全面服務恢復的最新資訊，請定期查看我們的公司網站www.kvbgc.com。如果您在此期間有任何緊急問題或疑慮，請聯繫我們的銷售代表或通過電子郵件cs@kvbgc.com聯繫我們的客戶支持團隊。但請注意，由於正在進行的維護，回覆時間可能會有所延遲。再次感謝您的理解和支持。我們將儘快恢復全面服務。

KVB昆侖國際集團管理層

System Service Suspension Due to Urgent Maintenance

June 11, 2024

To All Valued Customers and Clients of KVB Global Capital Group:

It is with regret that we must inform you of an urgent and necessary suspension of our systems and services at KVB Global Capital Group. This action is being taken to address critical security and infrastructure issues that have arisen, requiring immediate maintenance and remediation.

Effective immediately, all online and digital services provided by KVB Global Capital Group will be temporarily suspended until further notice. This includes, but is not limited to, access to client accounts, the ability to conduct transactions, and the use of any KVB Global Capital Group platforms or applications.

During this suspension of services, your funds remain safely held and custodied by KVB Global Capital Group. We anticipate that this system service suspension and maintenance work will take between 24-48 hours to complete. During this period, clients will not be able to access their accounts or utilize any of our digital services.

KVB Global Capital Group understands the significant inconvenience this will cause our valued customers and clients. However, the security and integrity of our systems, as well as the protection of client information, is of the utmost priority. This temporary service suspension is a necessary measure to ensure these critical issues are resolved in a timely manner.

For the latest updates on the progress of the maintenance work and the restoration of full service, please regularly check our corporate website at www.kvbgc.com. If you have any urgent questions or concerns during this period, please contact our sales representatives or our customer support team by email at cs@kvbgc.com. However, please note that response times may be delayed due to the ongoing maintenance.

Sincerely,
KVB Global Capital Group Management